UQ IT Service Desk Contact Details

We have lots of online information to assist you. We recommend you search for online information before emailing or calling the UQ IT Service Desk. Click here for online IT Help.

Email help@its.uq.edu.au

Telephone Help:

If you are calling from Brisbane: call 07 3365 6000

The Australia-wide contact number for IT-related enquiries at The University of Queensland and ITS is:

1300 738 082

You can call the UQ IT Service Desk for:

• All ITS-related enquiries
• Usernames and Passwords
• ITS Service Level Agreements (for internal departments)
• UQconnect pre-sales and technical support
• UQconnect account information
• Blackboard support
• AskIT

We have also extended our UQ IT Service hours to include weekends.

Monday to Friday: 8:00 am - 10:00 pm
Saturday and Sunday: 9:00 am - 5:00 pm