University of Queensland: Information Technology Services

my.UQ

UQ Staff Central Mail 2007 to 2010 mailbox migration information

Connectivity Guides

Email client feature comparison
Microsoft Windows
Microsoft Outlook 2010 - On Campus
Microsoft Outlook 2010 - Off Campus
Microsoft Outlook 2007 (Vista)
Microsoft Outlook 2007 (XP)
Microsoft Outlook 2003
Apple OSX
Microsoft Outlook for Mac 2011
Microsoft Entourage 2008
Linux
Evolution
Mobile Devices
Windows Mobile 7 (ActiveSync)
iPhone/iPod/iPad
Android based phones
Outlook usage
Setup a personal contact group
Manage an Exchange Distribution Group
Sending on behalf of another user
Setup spam filtering (outlook)
Forwarding/redirecting mail
Recovering deleted mail
Global Address Book (GAL)
Out-of-Office message
Calendar sharing
Managing a system distribution list
Sharing a Mailbox and Folders
Adding a shared mailbox
Mailbox Access
Public Folders
Outlook 2011 usage (Mac)
Sending on behalf of another user
Setup a personal contact group
Global Address List
Setup spam filtering
Adding a shared mailbox
 

F A Q

How much mail storage do I have?
All staff and hosted server accounts have 2048MB (2GB) of mail storage
How can I check my mail quota and usage

You are able to check your email quota and your usage via my.UQ. The quota information is on the left hand side of the screen, under the 'myMail Summary' heading.

Alternatively, if you are using Outlook 2010 you can find out how much quota you are using by going to the File menu. The quota used is listed under the heading Mail Cleanup.

Can I have extra email addresses or change my email address
This is dependent on your local IT support providers. Please contact them for further information on this topic.
How can I change my default email address
This is dependent on your local IT support providers. Please contact them for further information on this topic.
What's the largest size email I can send?
The largest email you can send is 20MB, which translates to 17MB file size. Attachments are converted for email which adds approximately 10% to the original attachment size thus making email an inefficient method of sending and storing files.
My name or phone number is incorrect in the Global Address Book (GAL) how to I correct this?

For staff accounts - To change your name please contact your local Human Resouce Officer as this will need to be done in Aurion

For non-staff accounts - To change the name contact UQconnect Accounts section during business hours

To change your contact number, contact the UQ switch on +61 7 3365 1111

Can I send email from another address?
Yes, typically this is done for generic email addresses. More information is available here

Other

Maintenance Agreement
Intergrated Mail Archiving System (HSM)
HSM Outook plugin installer
Spam Policies and Processes
Delegated Admin (for IT staff)
Non-staff Accounts