ITS provides UQ's network and software infrastructure, and provides many IT services for Organisational Units. Your Organisational Unit may wish to consider a Service Level Agreement to manage your IT facilities. See the links below for information about the services ITS offers, and for quick links to relevant websites.
Buying Hardware UQ staff, students, organisational units, alumni and the IT community can buy computer hardware for below the recommended retail price from UQ's Preferred Suppliers Buying Software ITS Licensing and Maintenance offers UQ schools, staff, students, alumni and the UQ IT community discounts on different types of software UQ IT Service Desk Contact Information UQ IT Service Desk Contact Details We have lots of online information to assist you. We recommend you search for online information before emailing or calling the UQ IT Service Desk. Click here for online... UQ IT Service Desk ITS online and telephone help desk for IT services ITS Relationship Management Sharepoint Site (rm@its) The ITS Relationship Management team's Sharepoint site ITS Service Catalogue A Sharepoint site listing ITS's service catalogue Data Backup Information on how ITS can backup your data MCQ Exam Scanning ITS provides an exam scanning service for Multiple Choice Questionnaires VPN for staff A Virtual Private Network (VPN) provides UQ staff with a secure connection to UQNet (the University's network) from their home computer. Allowing you to access University files with a dial-up or broadband connection, or when using UQconnect Global Access. Audio-Visual Services ITS provides all Audio-Visual needs for lectures and conferences AusCERT IT Security AusCERT is the national Computer Emergency Response Team for Australia and a leading CERT in the Asia/Pacific region Buying Audio-visual Equipment UQ staff, students, organisational units, alumni and the IT community can buy audio-visual equipment for below the recommended retail price from UQ's Preferred Suppliers Corporate Mobile Phone Purchasing Information on buying mobile phones for organisational units, including how to order Hardware Maintenance About hardware maintenance agreements High Performance Computing The UQ High Performance Computing (HPC) facility provides computing, data storage, software and services to support the research activities of the University and its associates Internet Services for Organisational Units UQconnect services for Organisational Units IS18: Information Security Management Information Security is about ensuring that stakeholders have confidence and trust in the University's ability to manage and protect the information it collects and holds - including academic records, curriculum information, student credit card det... IT Governance How IT is governed at UQ IT Policies and Guidelines UQ's policies & guidelines on the use of IT Software Development ITS can develop customised software solutions to satisfy your requirements when off-the-shelf products aren't suitable Telephone Services UQ's telephony network has approximately 10,500 fixed lines, including 350 cordless phones, 550 fax machines and an integrated cellular wireless solution of 120 phones UQconnect Direct Link to UQconnect UQnet, the University Network ITS maintains the UQ network, which operates across the major sites of St Lucia, Ipswich, Gatton, Herston and the PA Hospitals and a variety of smaller sites Videoconferencing in the ITS Studio Arranging a videoconference via IP or ISDN at ITS Wireless at UQ Information about Wireless hot spots at UQ Video Services Video production and communication for teaching, research and learning |
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AusCERT UQconnect UQSchoolsNet UQtrainIT |
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Services for UQ Organisational Units |
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