ITS offers a range of services to IT Liaison Officers (ITLOs) to assist you in your role. See the list below for useful technical information and quick links to relevant sites. ITS aims to keep this site dynamic and keep you up to date with IT developments at UQ.
Buying Hardware UQ staff, students, organisational units, alumni and the IT community can buy computer hardware for below the recommended retail price from UQ's Preferred Suppliers Buying Software ITS Licensing and Maintenance offers UQ schools, staff, students, alumni and the UQ IT community discounts on different types of software ITS Service Status Link to ITS Service Status page, featuring current outage information, schedule downtime, and details about past outages. UQ IT Service Desk Contact Information UQ IT Service Desk Contact Details We have lots of online information to assist you. We recommend you search for online information before emailing or calling the UQ IT Service Desk. Click here for online... UQ IT Service Desk ITS online and telephone help desk for IT services ITS Relationship Management Sharepoint Site (rm@its) The ITS Relationship Management team's Sharepoint site ITS Service Catalogue A Sharepoint site listing ITS's service catalogue PMO Services Project status information, newsletters, services, activities, processes, templates, pie-charts, and strategic alignment. MCQ Exam Scanning ITS provides an exam scanning service for Multiple Choice Questionnaires Good Network Practices Recommendations for various classes of devices on UQnet Audio-Visual Services ITS provides all Audio-Visual needs for lectures and conferences AusCERT IT Security AusCERT is the national Computer Emergency Response Team for Australia and a leading CERT in the Asia/Pacific region Authorised Delegates for Per-user UQconnect Internet Traffic Usage requests This application form is to be completed by the Head of Organisational Units, advising UQconnect of the authorised delegate/s who he/she grants permission to submit per-user Internet traffic usage requests (pdf file, 51 KB) Blocking Outgoing SMTP from UQ by default Buying Audio-visual Equipment UQ staff, students, organisational units, alumni and the IT community can buy audio-visual equipment for below the recommended retail price from UQ's Preferred Suppliers Corporate Mobile Phone Purchasing Information on buying mobile phones for organisational units, including how to order Hardware Maintenance About hardware maintenance agreements High Performance Computing The UQ High Performance Computing (HPC) facility provides computing, data storage, software and services to support the research activities of the University and its associates IT Governance How IT is governed at UQ IT Policies and Guidelines UQ's policies & guidelines on the use of IT ITLO Program About the Information Technology Liaison Office (ITLO) Program Mail and Calendar Information on the UQ Mail project including the Exchange rollout my.UQ for Staff Direct link to my.UQ for staff Setting up Mailing Lists Org Units can establish and maintain automated mailing lists for free using a majordomo server Software Development ITS can develop customised software solutions to satisfy your requirements when off-the-shelf products aren't suitable Telephone Services UQ's telephony network has approximately 10,500 fixed lines, including 350 cordless phones, 550 fax machines and an integrated cellular wireless solution of 120 phones UQ Incident Response Team The UQ Incident Response Team supports IT security within the University of Queensland. The Information Technology Security Co-ordinator (ITSC) role is part of the UQ Incident Response Team at ITS. This role involves: ... UQconnect Direct Link to UQconnect UQnet, the University Network ITS maintains the UQ network, which operates across the major sites of St Lucia, Ipswich, Gatton, Herston and the PA Hospitals and a variety of smaller sites UQtrainIT - redirect Direct link to UQtrainIT for IT training courses and certification Videoconferencing in the ITS Studio Arranging a videoconference via IP or ISDN at ITS WebPrISM Administration WebPrISM II is a web interface into the PrISM INGRES database which gives users the ability to search for information on students, staff and external clients, create new accounts quickly and change passwords, and print account information letters Wireless at UQ Information about Wireless hot spots at UQ Video Services Video production and communication for teaching, research and learning |
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AusCERT UQconnect UQSchoolsNet UQtrainIT |
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Services for UQ IT Community |
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